Interaction with users helps
the system grow
In case that the chatbot does not understand the user's request,
customer support agent can join that conversation
and deliver the response the user needs.
This way, the system is constantly learning. Every
unfamiliar question it receives is noted, and can be
added to it's knowledge base.
Integration is completely personalized to the client.
Chat integrates with the company's site and all the other necessary
communication channels, as well as with the backend system of the company.
This allows users to reach all of the advanced services that the
company provides, by simply sending a text message.
An important segment of the alphaHoo assistant is data
analysis. Our clients will have an insight to which problems and to what
extent their users meet, so that they could adequatly react and improve